Ruby Guillen

Ruby Guillen serves as the Chief Executive Officer and Founder of Humanistic Technologies, Inc. (HTI), an organization dedicated to promoting human dignity through innovative technological solutions. With an extensive background in both technical education acquired during her tenure in the United States Air Force and practical experience as a client and professional within governmental systems of care, Guillen has developed a unique vision that bridges the traditionally disparate fields of Computer Information Systems and Social Work. Following her transition from active military service to reserve status in 1990, Ruby embarked on a career in social work, motivated by a profound commitment to advocate for underrepresented populations. Her extensive experience as an emergency responder to critical child abuse cases across Los Angeles County includes investigations of over 7,000 children with personnel from hospitals, mental health services, law enforcement, fire departments, and other emergency responders. Over two decades as a technically proficient social worker, she has collaborated with emergency agencies to investigate severe injury and child fatality cases, thereby acquiring profound insights into emergency services and the cultural dynamics of the social service system, as well as the complex data processing protocols that govern it. In her capacity as a technologist and social work research analyst, Ruby is leveraging digital assets and data science to mitigate incidences of violence against women and children, with an emphasis on fatalities. This dual expertise enables her to lead the development of software-based solutions tailored to address intricate social service challenges faced by the government, nonprofit, and private sectors. As a result, HTI is recognized for its humanistic technology initiatives that replace traditional non-technological methods in social services, significantly enhancing both client outcomes and the quality of life for some of society's most marginalized groups.

Ruby continues her advocacy efforts by pushing digital assets and data-driven protocols to enhance the intervention and prevention efforts in the helping profession.  Additionally, she plays a pivotal role in assisting nonprofits with the optimization of emergency-based social services. Lastly, Ruby continues to share her subject/matter expertise at many hackathons sponsored by prominent organizations, including Facebook, Google, the White House, and the U.S. Department of Health and Human Services.

EXECUTIVE BOARD AND LEADERSHIP ROLES:

1.     Recipient of the United States of America - The White House, President's Lifetime Achievement Award from President Biden.

2.     Chair of Membership, American Public Health Association – Health Informatics Information Technology (HIIT)

3.     Co-Chair, National Association of Social Workers/CA, Technology Council

4.     State of California, Citizen Review Panel-Critical Incidents Fatal/Severe Child Abuse Technology Analyst

5.     Executive Board Member: Advisor and Head of HR, International Youth Conference, United Nations, Department of Global Communication-Civil Society.

6.     UNA-USA San Francisco Member - Ratify movement steering committee member and  Chapter representative, Convention on the Rights of the Child (UNCRC)

SUBJECT/MATTER EXPERTISE

1.     Subject-Matter/Domain Expert: fatal and severe child abuse, first responders/emergency, social work, safety, child welfare, and community social services

2.     Technology: Baccalaureate/Computer Information Systems: emphasis on User Experience/User Interface.

3.     Researcher - Qualitative humanistic processes and quantitative technological protocols: redefining the end-user experience and data processes to meet the federal/state regulations & policies.

4.     Client-side: I was a system-impacted child from Los Angeles County, Dept of Children and Family Services. Thus, I have direct experience as a recipient of child welfare & social services.